This refund policy applies to Yatri Mitra, a service provided by Kaizen Infotech Solutions Pvt. Ltd., which connects cab and rickshaw drivers with passengers who want to book a ride. Drivers subscribe to this service for a nominal daily or weekly charge.
No Refunds or Cancellations
Once a driver subscribes to Yatri Mitra, no cancellations or refunds will be entertained. This policy is in place to ensure the continuous operation and maintenance of the service, benefiting both drivers and passengers.
Subscription Charges
Drivers will be charged a nominal fee on a daily or weekly basis to use the Yatri Mitra service. This charge is non-refundable and non-cancellable once the payment is made.
Service Confirmation
Upon successful subscription, drivers will receive a confirmation via **SMS Notification.** An SMS confirmation will be sent to the registered mobile number.
Customer Support
For any issues regarding your subscription or other queries, our customer care team is available to assist you. We guarantee a response time of two working days. You can reach out to our helpdesk service department at helpdesk@kaizeninfotech.com
Sale Items
Only regular-priced subscriptions are available. No discounts or sale items apply to the subscription service of Yatri Mitra.
Contact Information
If you have any questions about this refund policy, please contact us at:
Email:helpdesk@kaizeninfotech.com
Customer Care: Response guaranteed within two working days
Final Note
By subscribing to Yatri Mitra, you agree to the terms of this refund policy. Please ensure that you fully understand these terms before making a payment.